DocuSnap – Legal

Effective date: September 26, 2026 · Last updated: November 7, 2026

1. Overview

DocuSnap ("the Application", "we", "our", or "us") is a document and image utility application developed and maintained by Debashis Kar Suvra ("Developer"). This Privacy Policy sets forth the terms and conditions under which the Developer collects, uses, discloses, and safeguards information obtained from users ("you", "User") of the Application. By installing or using DocuSnap, you expressly consent to the practices described herein. If you do not agree to this Privacy Policy in its entirety, you must immediately discontinue use of the Application.

2. Information We Collect

The Developer collects only the minimum data necessary to operate and improve the Application:

Crash & diagnostic data — Sent to Firebase Crashlytics when the Application fails: stack traces, crash time, device model, operating system and application version, and a Crashlytics installation identifier. The Application removes file names and file paths from crash messages before they are sent. Used only to fix defects, on the basis of the Developer's legitimate interest in a working app.
Advertising data (free version only) — Google AdMob and Google's User Messaging Platform (the consent form) may collect the Android Advertising ID, IP address (from which an approximate location can be inferred), device and app information, and ad interactions (impressions, clicks) to show personalised or non-personalised ads, measure them and record your consent choices. Where the law requires consent, no ad is requested until you have answered the consent form.
Usage analytics — Firebase Analytics collects app events (for example screen views, which tool was used, a file was saved), device and app information, and pseudonymous identifiers (the Firebase app instance ID and, where you allow it, the Advertising ID). It never receives your file names, document content or search text. Where the law requires consent (for example in the EEA and UK), Analytics stays off until you agree in the consent form, and turns off again if you withdraw.
Feedback you send — If you use Send Feedback, your message, the time, the app version and the platform are stored in the Developer's Firebase Realtime Database so the Developer can read them. Feedback is kept until the Developer deletes it and is not shared with others. Please do not include personal details in your message.
Purchases — Google Play Billing processes Pro purchases. The Application receives the purchase status and a purchase token to unlock Pro; it never sees your payment details.
Text recognition and QR reading — Google ML Kit runs on your device through Google Play services. Your images are not sent to Google, but Google Play services may download the models and send Google basic usage and performance data about these features, under Google's terms.

The Developer does not ask for your name, email address or phone number and does not sell personal data. Feedback reaches the Developer exactly as you type it. The name and email you enter for e-signing, and your seal details, stay on your device.

3. File & Document Handling

All files processed within the Application — including, but not limited to, PDF documents, images, and scanned materials — are handled exclusively on your device. The Developer does not upload, transmit, or retain copies of your files on any external server or cloud infrastructure. The Application reads and writes files only in your device's storage. If you have turned on Android's system backup, Android may copy saved files to your Google account. Google operates that backup, not the Developer.

Data stored on your device: your history, OCR text, scan drafts, signatures, signed-document records (including the name and email entered for e-signing) and your seal details and issued-seal log are kept on your phone, are not uploaded to us, and are excluded from Android backup and device-to-device transfer. Documents you save to your phone's storage may be copied by Android backup if you have turned it on.

Printing uses Android's print system and sends the document to the printer you select.

The Developer strongly advises you to maintain independent backups of all files prior to processing. The Developer expressly disclaims liability for any data loss arising from use of the Application.

4. OCR & ML Kit

The text-extraction feature of the Application reads text on your device. For most scripts it uses Google ML Kit, whose models are provided by Google Play services and downloaded by your device, which may need an internet connection the first time you use OCR. For Bangla, Arabic, Urdu, Russian and other languages that ML Kit cannot read, it uses the open-source Tesseract OCR engine, which Google Play downloads as an optional part of the Application the first time you choose one of these languages. No image data or documents are transmitted to Google servers or any other external server in connection with OCR processing.

Tesseract language packs are downloaded from the open-source Tesseract project on GitHub, only when you choose that language. The download contains only language data, and each file is checked against a fixed fingerprint before it is used. DocuSnap never uploads your images or text. You can delete downloaded languages in Settings › Text recognition languages.

OCR accuracy is not guaranteed and may vary depending on image quality, language, and font characteristics. You must independently verify all extracted text before relying upon it for legal, medical, financial, or any other critical purposes.

5. Third-Party Services

The Application integrates the following third-party services. Each service operates under its own privacy policy, which governs the collection and processing of data attributable to that service:

Google Firebase (Crashlytics, Analytics, Realtime Database for feedback) — firebase.google.com/support/privacy
Google AdMob and User Messaging Platform (consent) — policies.google.com/privacy
Google ML Kit — developers.google.com/ml-kit/terms
Google Play Billing — play.google.com/about/privacy-security-deception
Google Play services — policies.google.com/privacy

The Developer encourages you to review the privacy policies of these third-party services prior to use.

6. Advertising

The free tier of the Application displays banner and interstitial advertisements served by Google AdMob. Such advertisements may be personalized based on your interests as determined by Google. You may opt out of personalized advertising at any time by navigating to Settings → Privacy → Ads → Opt out of Ads Personalisation on your device. Rewarded or other ad formats may also be shown. Where consent is required, you can change your choices in Settings under “Privacy choices”.

Users who upgrade to DocuSnap Pro will have all advertisements removed, and AdMob data collection attributable to the Application will cease accordingly.

7. Data Retention

Crash reports are kept by Firebase Crashlytics for 90 days and Analytics data for up to 14 months, under Google's retention settings. Feedback messages are kept in the Developer's Firebase Realtime Database until the Developer deletes them. Advertising data is kept by Google under its own policies. The Developer keeps no other user data on its own servers.

8. Children's Privacy

The Application is not directed at, nor intended for use by, persons under the age of 13. The Developer does not knowingly collect personal data from children under the age of 13. Should you have reason to believe that a child has provided personal information in connection with the Application, you are requested to contact the Developer immediately, and the Developer will take prompt steps to delete such information.

9. Data Security

The Developer implements commercially reasonable technical and organisational measures to protect data processed in connection with the Application. Notwithstanding the foregoing, no method of electronic transmission or storage is wholly secure, and the Developer cannot warrant or guarantee absolute security of any data.

PDF password protection within the Application uses AES-256 encryption (PDF standard security handler, revision 6). Protection is only as strong as the password you choose: a short or common password can be guessed. A forgotten password cannot be recovered by the Developer.

10. Your Rights

Subject to the laws applicable in your jurisdiction, you may have the following rights with respect to your personal data:

The right to request access to personal data held about you
The right to request erasure of your personal data
The right to withdraw consent to personalised ads and analytics at any time in Settings → Privacy choices (where consent is required), and to stop crash reporting by uninstalling the Application
The right to opt out of personalized advertising via your Android device settings

To exercise any of the above rights, please contact the Developer using the contact details set out below.

11. Amendments

The Developer reserves the right to amend this Privacy Policy at any time. Any material changes will be reflected by an updated "Last updated" date at the top of this document. Your continued use of the Application following the posting of amendments constitutes your acceptance of the revised Privacy Policy.

12. Contact

All enquiries relating to this Privacy Policy should be directed to:
Email: kar.suvra@gmail.com
Developer: Debashis Kar Suvra

Effective date: September 26, 2026

1. Acceptance of Terms

By downloading, installing, accessing, or otherwise using DocuSnap (the "Application"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you are prohibited from using the Application and must uninstall it immediately.

2. Grant of Licence

Subject to your compliance with these Terms, the Developer grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Application on a personal Android device that you own or control, solely for your personal or internal business purposes.

You expressly agree not to:

Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Application
Reproduce, redistribute, sublicense, sell, resell, or otherwise exploit the Application or any portion thereof for commercial purposes
Use the Application in any manner that violates applicable local, national, or international laws or regulations
Process, transmit, or store any files or content for which you do not hold the necessary legal rights

3. Pro Upgrade

The Application offers a one-time, lifetime Pro upgrade ("DocuSnap Pro") that unlocks premium functionality, including, without limitation, PDF Security, unlimited e-signatures, tiled watermarks, and removal of all advertisements. The Pro upgrade is processed exclusively through the Google Play Store, and refund eligibility is governed by Google Play's prevailing refund policy.

Pro status is associated with the Google account used to complete the purchase and may be restored on any device signed into that account
The Developer reserves the right to modify, add, or remove Pro features upon reasonable prior notice

All in-app purchase transactions are processed by Google Play. The Developer does not receive, store, or have access to your payment credentials at any time.

4. Advertising

The free tier of the Application displays banner and interstitial advertisements served by Google AdMob. The Developer reserves the right to adjust the frequency, format, and placement of advertisements at its sole discretion. Users who upgrade to DocuSnap Pro will have all advertisements permanently removed for the duration of their Pro access.

5. Disclaimer of Warranties

THE APPLICATION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. THE DEVELOPER DOES NOT WARRANT THAT THE APPLICATION WILL OPERATE WITHOUT INTERRUPTION OR ERROR, OR THAT DEFECTS WILL BE CORRECTED.

Use of the Application is entirely at your own risk. The Developer makes no representations regarding the accuracy, reliability, or completeness of any output generated by the Application.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE APPLICATION, INCLUDING, WITHOUT LIMITATION:

Loss, corruption, or destruction of data or files
Loss of revenue, profits, or business opportunities
Physical or logical damage to your device
Errors, omissions, or inaccuracies in OCR text extraction
Document corruption arising from processing operations

The Developer's aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount paid by you for the Application or its features during the twelve (12) months preceding the event giving rise to the claim.

7. Important Operational Warnings

OCR / Text Extraction: Output generated by the optical character recognition feature may contain errors or omissions. You must not rely on such output for legal, medical, financial, or other critical purposes without independent manual verification.

PDF Security: PDF password protection employs RC4-128-bit encryption. This standard is not considered robust under contemporary cryptographic guidelines. You must not use this feature for the protection of highly confidential or sensitive materials.

File Operations: Operations including compression, resizing, format conversion, and PDF merging may permanently alter source files and may not be reversible. You must always operate on copies of important files.

Document Scanner: The quality of scanned output is subject to the capability of your device camera and ambient lighting conditions. The Application is not a substitute for professional-grade scanning hardware or software.

8. User Content & Responsibility

You bear sole and exclusive responsibility for the files and content you process using the Application. You represent and warrant that you possess all necessary rights, licences, consents, and permissions to use, modify, and process any file selected within the Application.

You expressly agree not to use the Application to:

Process, reproduce, or distribute copyrighted materials without authorisation from the rights holder
Create, store, or disseminate unlawful, defamatory, or otherwise illegal content
Circumvent or defeat digital rights management (DRM) protections
Process documents containing third-party personal data without the express consent of the data subject

9. Intellectual Property

All right, title, and interest in and to the Application, including all associated intellectual property rights, are and shall remain the exclusive property of Debashis Kar Suvra. These Terms do not convey to you any proprietary interest in or to the Application, and no rights in the Developer's trade marks, service marks, logos, or other branding elements are granted herein.

10. Termination

The Developer reserves the right, in its sole discretion and without prior notice or liability, to suspend or permanently revoke your licence to use the Application in the event of any breach of these Terms. Upon termination, you must cease all use of the Application and uninstall it from your device. Termination shall not relieve you of any obligations accrued prior to the date of termination.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh, without regard to its conflict-of-law principles. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts of Dhaka, Bangladesh.

12. Amendments

The Developer reserves the right to modify these Terms at any time by posting the revised Terms on this page with an updated effective date. Your continued use of the Application after the posting of any amendments constitutes your binding acceptance of the revised Terms. You are advised to review this page periodically.

13. Contact

All enquiries relating to these Terms of Service should be directed to:
Email: kar.suvra@gmail.com
Developer: Debashis Kar Suvra, Dhaka, Bangladesh